Request, not confirmation
Submitting the form or a the secure booking system message creates an appointment request only. The appointment is confirmed only after the clinic team replies and confirms the location and timing.
Data requested
We request only what is needed to coordinate the appointment: name, clinic and preferred language. The general form does not request a medical description, diagnosis, reports or medical images.
the secure booking system
After consent, the website opens the secure booking system with a short message. You can review the message before sending it. the secure booking system use is also subject to its own terms and privacy practices.
Rescheduling or cancellation
If you cannot attend, contact the clinic as early as practical so the request can be rescheduled. Any branch-specific operational rule is explained at confirmation.
Delays or schedule changes
Clinic schedules may change because of medical or operational circumstances. The team will contact you when rescheduling is required.
Emergencies
Online appointment requests are not appropriate for emergencies or acute symptoms.